Returns & Lost
As a part of our commitment to our Sustainability Goals (to achieve net zero carbon emissions by 2030), we unfortunately do not accept returns or refunds.
All sales are final.
However, you can try purchasing in-store from one of our retail partners that accept returns or refunds.
We also recommend checking product reviews on our website, YouTube, Instagram, and Tik Tok to help make the best informed purchase decision.
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.